Who qualifies for financial assistance at Parkland Memorial Hospital?

Patients with household income at or below 200% of the Federal Poverty Level (FPL) qualify for free care. Those between 200%-300% FPL may receive discounted care.

Is Parkland Memorial Hospital a non-profit hospital?

Yes, Parkland Memorial Hospital is a non-profit hospital and is required by federal law (501(r) rules) to offer a financial assistance program.

What if I'm denied financial assistance at Parkland Memorial Hospital?

You can appeal the decision, provide additional documentation, or request a payment plan. You may also file a complaint with the state attorney general.

Parkland Memorial Hospital Financial Assistance & Charity Care

Q: How do I apply for financial assistance at Parkland Memorial Hospital?

Contact the billing department at (214) 590-8000 to request a financial assistance application. You will need to provide proof of income, identification, and medical bills.

Quick Facts

Hospital System

Parkland Health

Location

Dallas, TX

Hospital Type

Non-Profit

Phone

(214) 590-8000

Information verified: February 5, 2026

Download Financial Assistance Application

Financial Assistance Eligibility at Parkland Memorial Hospital

Income Level	Coverage
Up to 200% FPL	100% Free Care
200%-300% FPL	Discounted Care
Above 300% FPL	Not eligible (can still negotiate)

Parkland Financial Assistance (PFA) provides financial assistance for healthcare to eligible Dallas County residents. Not a health insurance program. Parkland is one of the largest public hospital systems in the U.S. and a Level I trauma center.

Check Your Eligibility at Parkland Memorial Hospital

Check Your Eligibility

Find out if you qualify for charity care or financial assistance based on federal poverty guidelines.

How to Apply for Financial Assistance at Parkland Memorial Hospital

Contact the hospital billing department at (214) 590-8000 and ask about financial assistance.
Request a financial assistance application or download it from the hospital website.
Gather all required documents (listed below).
Complete the application and submit it with supporting documentation.
Wait for the hospital's determination, typically within 30 days.
If approved, the discount will be applied to your outstanding bills.

Required Documents

Proof of Dallas County residency
Valid photo identification
Household size documentation
Proof of income
Completed Parkland Financial Assistance application

What to Do If Denied

If your financial assistance application is denied, you have options:

Request a written explanation of why you were denied.
Appeal the decision by providing additional documentation or extenuating circumstances.
Contact a patient advocate at the hospital for assistance.
File a complaint with the state attorney general if you believe the hospital is not following its policies.
Negotiate a payment plan with the billing department, even if you don't qualify for financial assistance.