Is Memorial Hermann Texas Medical Center a non-profit hospital?

Yes, Memorial Hermann Texas Medical Center is a non-profit hospital and is required by federal law (501(r) rules) to offer a financial assistance program.

Memorial Hermann Texas Medical Center Financial Assistance & Charity Care

Q: Who qualifies for financial assistance at Memorial Hermann Texas Medical Center?

Patients with household income at or below 200% of the Federal Poverty Level (FPL) qualify for free care. Those between 200%-400% FPL may receive discounted care.

Q: How do I apply for financial assistance at Memorial Hermann Texas Medical Center?

Contact the billing department at (713) 704-4000 to request a financial assistance application. You will need to provide proof of income, identification, and medical bills.

Q: What if I'm denied financial assistance at Memorial Hermann Texas Medical Center?

You can appeal the decision, provide additional documentation, or request a payment plan. You may also file a complaint with the state attorney general.

Quick Facts

Hospital System

Memorial Hermann Health System

Location

Houston, TX

Hospital Type

Non-Profit

Phone

(713) 704-4000

Information verified: February 5, 2026

Download Financial Assistance Application

Financial Assistance Eligibility at Memorial Hermann Texas Medical Center

Income Level	Coverage
Up to 200% FPL	100% Free Care
200%-400% FPL	Discounted Care
Above 400% FPL	Not eligible (can still negotiate)

Financial assistance based on federal poverty guidelines. Covers emergency and medically-necessary services. Does not cover cosmetic procedures or separately billing physicians. Memorial Hermann is Houston's largest not-for-profit health system.

Check Your Eligibility at Memorial Hermann Texas Medical Center

Check Your Eligibility

Find out if you qualify for charity care or financial assistance based on federal poverty guidelines.

How to Apply for Financial Assistance at Memorial Hermann Texas Medical Center

Contact the hospital billing department at (713) 704-4000 and ask about financial assistance.
Request a financial assistance application or download it from the hospital website.
Gather all required documents (listed below).
Complete the application and submit it with supporting documentation.
Wait for the hospital's determination, typically within 30 days.
If approved, the discount will be applied to your outstanding bills.

Required Documents

Proof of income (pay stubs, tax returns, or W-2 forms)
Government-issued photo ID
Proof of residence
Insurance information or proof of uninsured status
Completed Memorial Hermann financial assistance application

What to Do If Denied

If your financial assistance application is denied, you have options:

Request a written explanation of why you were denied.
Appeal the decision by providing additional documentation or extenuating circumstances.
Contact a patient advocate at the hospital for assistance.
File a complaint with the state attorney general if you believe the hospital is not following its policies.
Negotiate a payment plan with the billing department, even if you don't qualify for financial assistance.