Emory University Hospital Financial Assistance & Charity Care

Quick Facts

Hospital System

Emory Healthcare

Location

Atlanta, GA

Hospital Type

Non-Profit

Information verified: January 28, 2026

Financial Assistance Eligibility at Emory University Hospital

Income LevelCoverage
Up to 200% FPL100% Free Care
200%-400% FPLDiscounted Care
Above 400% FPLNot eligible (can still negotiate)

Patients at or below 200% FPL qualify for 100% free care. Those between 201-400% FPL receive partial discounts on a sliding scale. Emory Healthcare evaluates applications within 30 days.

Check Your Eligibility at Emory University Hospital

Check Your Eligibility

Find out if you qualify for charity care or financial assistance based on federal poverty guidelines.

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How to Apply for Financial Assistance at Emory University Hospital

  1. Contact the hospital billing department at (404) 712-2000 and ask about financial assistance.
  2. Request a financial assistance application or download it from the hospital website.
  3. Gather all required documents (listed below).
  4. Complete the application and submit it with supporting documentation.
  5. Wait for the hospital's determination, typically within 30 days.
  6. If approved, the discount will be applied to your outstanding bills.

Required Documents

  • Proof of income (pay stubs, tax returns, or W-2 forms)
  • Government-issued photo ID
  • Proof of residence (utility bill or lease agreement)
  • Insurance information or proof of uninsured status
  • Medical bills from the facility

What to Do If Denied

If your financial assistance application is denied, you have options:

  1. Request a written explanation of why you were denied.
  2. Appeal the decision by providing additional documentation or extenuating circumstances.
  3. Contact a patient advocate at the hospital for assistance.
  4. File a complaint with the state attorney general if you believe the hospital is not following its policies.
  5. Negotiate a payment plan with the billing department, even if you don't qualify for financial assistance.

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