Zuckerberg San Francisco General Hospital Financial Assistance & Charity Care

Quick Facts

Hospital System

San Francisco Department of Public Health

Location

San Francisco, CA

Hospital Type

Non-Profit

Information verified: February 5, 2026

Financial Assistance Eligibility at Zuckerberg San Francisco General Hospital

Income LevelCoverage
Up to 138% FPL100% Free Care
138%-400% FPLDiscounted Care
Above 400% FPLNot eligible (can still negotiate)

Charity Care Program for patients with household income not exceeding 138% FPL. Discount Payment Programs also available per California law. San Francisco's only Level I trauma center and a public hospital serving all residents regardless of ability to pay.

Check Your Eligibility at Zuckerberg San Francisco General Hospital

Check Your Eligibility

Find out if you qualify for charity care or financial assistance based on federal poverty guidelines.

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How to Apply for Financial Assistance at Zuckerberg San Francisco General Hospital

  1. Contact the hospital billing department at (628) 206-3275 and ask about financial assistance.
  2. Request a financial assistance application or download it from the hospital website.
  3. Gather all required documents (listed below).
  4. Complete the application and submit it with supporting documentation.
  5. Wait for the hospital's determination, typically within 30 days.
  6. If approved, the discount will be applied to your outstanding bills.

Required Documents

  • Proof of income
  • Government-issued photo ID
  • Proof of San Francisco residency
  • Insurance information or proof of uninsured status
  • Completed ZSFG financial assistance application

What to Do If Denied

If your financial assistance application is denied, you have options:

  1. Request a written explanation of why you were denied.
  2. Appeal the decision by providing additional documentation or extenuating circumstances.
  3. Contact a patient advocate at the hospital for assistance.
  4. File a complaint with the state attorney general if you believe the hospital is not following its policies.
  5. Negotiate a payment plan with the billing department, even if you don't qualify for financial assistance.

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