City of Hope Financial Assistance & Charity Care
Last verified: August 8, 2026
Information verified: August 8, 2026
Financial Assistance Eligibility at City of Hope
| Income Level | Coverage |
|---|---|
| Up to 600% FPL | 100% Free Care |
| 600%-600% FPL | Discounted Care |
| Above 600% FPL | Not eligible (can still negotiate) |
Patients with household income below 600% FPL receive care at no out-of-pocket cost — there is no partial sliding scale; a patient either qualifies for 100% free care or does not. Financial assistance covers medically necessary care for a primary diagnosis of cancer, diabetes, HIV/AIDS, hematologic disease, or hematopoietic cell transplantation.
Check Your Eligibility at City of Hope
Find out if you qualify for charity care or financial assistance based on federal poverty guidelines.
How to Apply for Financial Assistance at City of Hope
- Contact the hospital billing department at (844) 936-4673 and ask about financial assistance.
- Request a financial assistance application or download it from the hospital website.
- Gather all required documents (listed below).
- Complete the application and submit it with supporting documentation.
- Wait for the hospital's determination, typically within 30 days.
- If approved, the discount will be applied to your outstanding bills.
Required Documents
- Completed Financial Assistance Evaluation Form
- Proof of income (recent pay stubs or income tax returns) — other documentation is optional
- Insurance information or proof of uninsured status
Quick Check: Do You Qualify at City of Hope?
What to Do If Denied
If your financial assistance application is denied, you have options:
- Request a written explanation of why you were denied.
- Appeal the decision by providing additional documentation or extenuating circumstances.
- Contact a patient advocate at the hospital for assistance.
- File a complaint with the state attorney general if you believe the hospital is not following its policies.
- Negotiate a payment plan with the billing department, even if you don't qualify for financial assistance.
Upload Your City of Hope Bill for Analysis
We'll review your medical bill for errors, duplicate charges, and savings opportunities.
Analyze My Bill for FreeOther Hospitals with Financial Assistance in California
Kaiser Permanente San Francisco Medical Center
San Francisco, CA — Kaiser Permanente
Kaiser Permanente Los Angeles Medical Center
Los Angeles, CA — Kaiser Permanente
Cedars-Sinai Medical Center
Los Angeles, CA — Cedars-Sinai
UCLA Health Ronald Reagan Medical Center
Los Angeles, CA — UCLA Health
UCSF Medical Center
San Francisco, CA — UCSF Health
Stanford Health Care
Stanford, CA — Stanford Health Care
Related Resources
2026 income limits for hospital charity care: most hospitals cover 100% at 200% FPL and partial discounts up to 400% FPL. See the federal rules, what's covered, and how to apply.
Federal law requires hospitals to inform you about charity care, and 2026 price transparency rules give you new negotiating power. Here's what hospitals must provide.