WVU Ruby Memorial Hospital Financial Assistance & Charity Care

Quick Facts

Hospital System

WVU Medicine

Location

Morgantown, WV

Hospital Type

Non-Profit

Information verified: February 5, 2026

Financial Assistance Eligibility at WVU Ruby Memorial Hospital

Income LevelCoverage
Up to 200% FPL100% Free Care
200%-300% FPLDiscounted Care
Above 300% FPLNot eligible (can still negotiate)

Patients with household income below 200% FPL qualify for WVU Cares financial assistance. Those between 200-300% FPL may qualify as medically indigent. Uninsured patients receive 50% discount on hospital services. Approval covers six months of care.

Check Your Eligibility at WVU Ruby Memorial Hospital

Check Your Eligibility

Find out if you qualify for charity care or financial assistance based on federal poverty guidelines.

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How to Apply for Financial Assistance at WVU Ruby Memorial Hospital

  1. Contact the hospital billing department at (855) 778-2922 and ask about financial assistance.
  2. Request a financial assistance application or download it from the hospital website.
  3. Gather all required documents (listed below).
  4. Complete the application and submit it with supporting documentation.
  5. Wait for the hospital's determination, typically within 30 days.
  6. If approved, the discount will be applied to your outstanding bills.

Required Documents

  • Proof of income (pay stubs, tax returns, or W-2 forms)
  • Government-issued photo ID
  • Proof of residence
  • Documentation of assets
  • Completed WVU Medicine financial assistance application

What to Do If Denied

If your financial assistance application is denied, you have options:

  1. Request a written explanation of why you were denied.
  2. Appeal the decision by providing additional documentation or extenuating circumstances.
  3. Contact a patient advocate at the hospital for assistance.
  4. File a complaint with the state attorney general if you believe the hospital is not following its policies.
  5. Negotiate a payment plan with the billing department, even if you don't qualify for financial assistance.

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