UNM Hospital Financial Assistance & Charity Care
Information verified: February 5, 2026
Financial Assistance Eligibility at UNM Hospital
| Income Level | Coverage |
|---|---|
| Up to 200% FPL | 100% Free Care |
| 200%-300% FPL | Discounted Care |
| Above 300% FPL | Not eligible (can still negotiate) |
UNM Care and Out of County Care programs provide coverage regardless of immigration status. Patients not qualifying for financial assistance receive automatic 45% self-pay discount on hospital and physician charges. UNM is New Mexico's only academic health center and Level I trauma center.
Check Your Eligibility at UNM Hospital
Find out if you qualify for charity care or financial assistance based on federal poverty guidelines.
How to Apply for Financial Assistance at UNM Hospital
- Contact the hospital billing department at (505) 272-2521 and ask about financial assistance.
- Request a financial assistance application or download it from the hospital website.
- Gather all required documents (listed below).
- Complete the application and submit it with supporting documentation.
- Wait for the hospital's determination, typically within 30 days.
- If approved, the discount will be applied to your outstanding bills.
Required Documents
- Proof of income
- Government-issued photo ID
- Proof of New Mexico residency
- Insurance information or proof of uninsured status
- Documents supporting your application
What to Do If Denied
If your financial assistance application is denied, you have options:
- Request a written explanation of why you were denied.
- Appeal the decision by providing additional documentation or extenuating circumstances.
- Contact a patient advocate at the hospital for assistance.
- File a complaint with the state attorney general if you believe the hospital is not following its policies.
- Negotiate a payment plan with the billing department, even if you don't qualify for financial assistance.
Upload Your UNM Hospital Bill for Analysis
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Analyze My Bill for FreeRelated Resources
A comprehensive guide to understanding Federal Poverty Level guidelines and how to apply for hospital charity care programs.
Federal law requires hospitals to inform you about charity care. Here's what they're legally obligated to provide.